Returns & Exchanges

Your satisfaction is important to us.

Return & Exchange Policy

We accept returns or exchanges under the following conditions:

• Requests must be made within 7 days of receiving the product

• Products must be unused and in original condition

• Original tags and packaging must be included

Non-Returnable Items

• Products damaged due to misuse or normal wear and tear

• Items purchased during clearance or special promotions (unless stated otherwise)

How to Request a Return or Exchange

1. Contact our Customer Care team via WhatsApp or email

2. Provide your order number and reason for return

3. Follow the return instructions provided by our team

Return Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a manufacturing defect or incorrect item sent by Escortbags.